What types of tours do you offer?
We specialize on Oahu’s North Shore Tours. Our most popular is a 1/2 Circle Island Tour Plus Activities on the North Shore. Whether you’re interested in sightseeing amazing sites, enjoying outdoor activities, shopping at local markets or simply enjoy the beach, we have something for everyone. We also offer private tours that can be catered to your special requests.
How can I book a tour?
You can book a tour directly through our website, call our direct phone number or with most e hotel concierge desks in Hawaii. We recommend booking at least three days in advance to secure your spot.
What is your cancellation policy?
Cancellations made 48 hours before the tour will receive a full refund. Cancellations made within 48 hours of the tour will be subject to a 50% cancellation fee. No-shows will not be refunded.
What is included in the tour price?
How long does the North Shore tour last?
The duration of our tour is approximately 8-9 hours, depending on traffic.
Are your tours suitable for all-ages ?
Absolutely, our tours are family-friendly and suitable for all ages. Your kids will have loads of fun off the bus, and our elderly guests can enjoy a stroll along a shaded paved path the biggest collection of Polynesian plants at Waimea Botanical GardenValley and have lunch on us.
What are the options for lunch?
Lunch vouchers can be redeemed at the North Shore Shrimp Truck at Shark’s Cove and at Waimea Valley Grill, where you’ll get different choices. You can also have lunch on your own at several different eateries at Shark’s Cove or Haleiwa Town.
Do you offer tours in different languages?
No, we offer tours in English only. However, our activities can be enjoyed by guests of all languages.
Do you have prescription goggles?
Are your tours accessible for people with disabilities?
Please contact us in advance to discuss your specific needs and we’ll do our best to accommodate them, however we don’t have a wheel chair lift in our buses.
What payment methods do you accept?
We accept all major credit cards and debit cards. Card payments can be made online or over the phone.
Can I make changes to my booking?
Yes, changes can be made to your booking up to 48 hours before the scheduled tour. Please contact our customer service team to make any adjustments.
Do you offer group discounts?
Yes, we offer discounts for large groups. Please contact us for more information on group rates. Our fleet includes four 25 pax buses and a 12 pax van.
Where do we meet for the tour?
What should I bring with me?
Are there restrooms to change? Where can I leave my stuff?
Yes. You can safely leave your belongings in the bus while you enjoy your time off the bus.
What happens in case of bad weather?
Can I leave feedback about my experience?
Where can I follow The Surf Bus?
www.northshoresurfbus.com
instagram/thesurfbus
facebook.com/thesurfbus